Thank you for using our website.
We have recently received numerous inquiries regarding "order confirmation emails not being delivered correctly."
We always send automatic notification emails (1) upon order completion and (2) upon shipment completion. If you do not receive an email, please check the following items before contacting us.

All order-related emails sent from our company are automatically sent by the system. Therefore, for carrier emails such as docomo, au, and softbank, there are many cases where the email itself cannot be received due to spam prevention features.
Even if you have not set it yourself, it may be automatically set when you sign up for your mobile phone contract. Therefore, please "allow" email reception or set your email to receive emails from our address "a-scene@park-c.net" before contacting us.